1. The service
Trialoop is a free service (website and mobile app) for the sport of motorcycle trial: race calendars, entries, official results and rankings, licences and club information, a pilot directory, tools for organisers and marshals on race day, and a marketplace for trial equipment ("Market"). By creating an account or using the service you accept these terms.
2. Accounts
You can browse most public content without an account. An account (e-mail, "Continue with Apple" or "Continue with Google") is needed to publish, write, enter a race or apply for a licence. You must give accurate information, keep your credentials safe and be at least 16 years old (or have the consent of a parent or guardian). You are responsible for what happens under your account. You can delete your account at any time (see /delete-account).
3. Official race results
Race results validated by the organiser are official records of the race. When an account is deleted, personal links are removed and the results are kept in anonymised form so that rankings and the history of the sport remain correct. Scores are entered by marshals and validated by the organiser; Trialoop does not guarantee the absence of human or technical errors and organisers remain responsible for their events.
4. The Market: private individuals and professionals
The Market lets private individuals and professional shops advertise trial equipment. Trialoop is a hosting platform, not a party to the sale. The contract is concluded between buyer and seller, who are alone responsible for the description, the price, the delivery, the guarantees and the legal obligations that apply to them (consumer law, VAT, product conformity).
- Private individuals: free, a limited number of active listings, no payment through Trialoop; contact goes through the in-app/web messaging.
- Professionals: shop with legal identity, stock and, when enabled, online payment through our payment provider Stripe (a fee per sale applies to the shop, never to the buyer).
- Only items related to the sport of trial are allowed. Stolen, counterfeit, dangerous, illegal items and any form of scam are forbidden. Never pay outside the platform to a person you do not know and meet or inspect the item when possible.
5. Content and moderation
You are responsible for the content you publish (listings, photos, messages, profile). You keep your rights but grant Trialoop the licence needed to host and display it in the service. It is forbidden to publish content that is illegal, hateful, harassing, threatening, sexually explicit, misleading or that infringes the rights of others, and to use the messaging for spam or to harass.
Trialoop moderates after publication and may remove any content, restrict or close an account that breaks these terms, with a reason given when the law requires it. Some listings may be reviewed before they go online.
6. Reporting and blocking
In the Market you can report a listing and, in a conversation, report a message (choose a reason) and block a user. A blocked user can no longer write to you and their conversations are hidden; you can unblock them at any time (app: Me › Blocked users). Reports reach our moderators, who review them and act promptly, normally within 24 hours on working days. To report anything else, write to contact@trialoop.com.
7. Availability and liability
The service is provided "as is", without guarantee of uninterrupted availability. To the extent permitted by law, Trialoop is not liable for indirect damage, for the behaviour of users, for transactions between users or for the content published by users. Nothing in these terms limits a liability that cannot be limited by law, nor your rights as a consumer.
8. Termination
You can stop using the service and delete your account at any time. Trialoop may suspend or close an account in case of serious or repeated breach of these terms, after notice when possible.
9. Personal data
The processing of your data is described in the privacy policy.
10. Apple and Google
These terms are between you and Trialoop only. Apple and Google are not responsible for the app, its content, its maintenance or support, and are not parties to these terms; Apple is a third-party beneficiary of the terms for the iOS app.
11. Changes
We may update these terms; the date above changes and, for significant changes, you are informed in the service. Continuing to use the service after a change means you accept it.
12. Applicable law
These terms are governed by Belgian law. The courts of Belgium have jurisdiction, without depriving a consumer of the mandatory protection of the law and courts of their country of residence.
13. Contact
Questions about these terms: contact@trialoop.com · /support